In August 2012 Malika Mansouri joined the Metro team as the Head of Customer Management.
Malika has started her Metro career in Italy in 2004 as category manager, later as retail group leader of an ECO-sized department store. From 2007, she continued her career as a food category manager in Germany. In 2008, she managed special projects and the retail target department in the team of Schaper. Between 2009 and 2011, she was retail and customer regional office manager in North Africa and in the Middle East, from 2011 she became METRO Group’s regional marketing and customer management leader.